Build Effective Budgets and Manage Overhead [48 remaining]

Target audience: Current and future practice owners, front office and back office leaders, emerging leaders

Better analyze finances, create budgeting templates and monitor overhead to increase practice profitability. Engage in group activities and discussions to learn how to develop budgets, understand fixed and variable expenses, interpret financial reports and identify potential budget shortfalls. Through this highly interactive and practical session, build skills essential for financial management and decision-making.

Accurate Dental Billing: Eligibility & Policy Types [40 remaining]

Target audience: Office managers, treatment coordinators, dental billers

Gain essential tools to work with dental plan policies and patient eligibility practices. Discover effective methods to reduce surprises and administrative headaches as you learn to effectively navigate the dental plan maze.

Financial Systems that Increase Collections Efficiency [46 remaining]

Target audience: Current and future practice owners, all dental office team members

Improve collections processes by learning how to create a financial policy for your practice, including a targeted process for collections. Also see how to audit patient accounts and dismiss patients while mitigating risk to the practice.

Create Consistent Diagnostics and Terminology [36 remaining]

Target audience: All dental office team members

Increased understanding during case presentation leads to more acceptance. Improve communication with patients by using standardized imaging, diagnostics and clinical terms. And quality output from diagnostic tools and accurate documentation also play critical roles in each patient’s record. See how consistency supports success.

Create an Inspiring, Engaging Workplace [44 remaining]

Target audience: Current and future practice owners, front office and back office leaders, emerging leaders

Finding and hiring the right people is time-consuming, costly and exhausting. Once you find productive team members, your goal is retention. As a leader, retain valuable team members by creating a practice that connects, inspires and involves team members.

Using Key Performance Indicators [48 remaining]

Target audience: Current and future practice owners, front office and back office leaders, emerging leaders

Key performance indicators (KPIs) are essential for assessing the health and success of a dental practice. Learn how to monitor specific KPIs to better understand your dental practice’s performance.

Claims Submission and Managing Denials [43 remaining]

Target audience: Office managers, treatment coordinators, dental billers

Mastering claims processing is key to keeping a practice financially sound. Discover best practices to streamline claims management. Avoid the headaches of increased accounts receivable and the time and effort lost fixing mistakes by learning to handle claims accurately and promptly.

Increase Patient Financial Case Acceptance [44 remaining]

Target audience: Current and future practice owners, front office

Increase case acceptance by creating better patient experiences. See how to manage expectations, communicate in a way the patient will understand and overcome case acceptance obstacles. Plus, role-play presenting treatment plans to practice new skills.

Patient Records Best Practices [45 remaining]

Target audience: All dental office team members

Patient records contain more than just medical history and treatment plans. Each team member who accesses a patient chart must ensure the dentist has a complete, accurate and comprehensive record for every patient. Learn proven practices for documenting patient charts and the responsibilities of each team member.

Communication and Conflict Resolution [34 remaining]

Target audience: Current and future practice owners, front office and back office leaders, emerging leaders

The quality of your professional life is often directly related to the quality of your communication with dental team members and colleagues. Learn how to have meaningful coaching conversations and approach conflicts with confidence. Improve alignment and accountability and enhance practice growth by creating a culture of trust and open communication.