Dentistry 101: A Comprehensive Guide to Working in a Dental Practice [50 remaining]

Target audience: All attendees that are new to dentistry and dental practices

This session provides a comprehensive overview for newcomers to the dental field. Participants will explore motivations for entering dentistry, various roles within a practice, and the importance of team dynamics. The session covers typical dental procedures, specialties, and patient records management. Through interactive activities and discussions, attendees will gain insights into patient care, customer service, and the structure of organized dentistry. This course offers a solid foundation for understanding the diverse aspects of a dental practice and the critical role each team member plays in patient care and practice success.

Connect and Collaborate with Patients Using Transformational Listening [50 remaining]

Target audience: All dental office team members

Listening to patients is essential for them to feel their oral care and dental health is important to you. But how can you listen in a way that they also feel connected to your message and open to collaborating with you to create a healthy dental future? This requires an innovative approach called transformational listening.
Transformational listening creates the experience in which speaker and listener share a sense of connection and collaboration to create a shared outcome. It begins with recognizing what impedes this and then implementing the four skills associated with this innovative approach.

Taming the Beast that is HIPAA Documentation [50 remaining]

Target audience: All dental office team members

Discover the critical importance of HIPAA documentation in this interactive session. Learn why proper documentation is essential for proving compliance and protecting your practice. Go beyond the basics and dive into the heart of HIPAA requirements. Initiate a risk analysis, the most requested document by HIPAA investigators, and identify key elements for your policies and procedures. Through hands-on exercises, you’ll make significant progress in creating comprehensive HIPAA documentation tailored to your dental practice. Leave with practical tools to enhance your compliance efforts and confidently face potential audits..

Front Admin: You Can Effectively Lead, Strengthen and Unite Your Team [50 remaining]

Target audience: Front office administrators and emerging leaders

Leaders amongst leaders. What does it take to make this happen? Learn successful tips and strategies to use daily to encourage a strong collaboration between front and back office. Elevate effective communication skills for an improved daily environment and real connection with the team.

The Dental Plan Exit: Data-Driven Strategies for Going Out of Network [50 remaining]

Target audience: Office managers and dentists

Considering eliminating a dental plan contract from your practice? Learn how to analyze your metrics to make an informed decision regarding your network status with dental plans. Learn how to successfully communicate a status change with your team and with your patients if you choose to exit a dental plan contract.

Exploring Dental Plans: Strategies for Success and Enhanced Patient Experience

Target audience: Current and future practice owners, front office and back office leaders, emerging leaders

Dive into the world of dental billing in this interactive session. Learn to navigate dental plans, verify eligibility and code accurately to ensure patients receive coverage for treatment. Understand common claims issues and develop strategies for successful appeals. Improve practice efficiency and gain the confidence to guide patients through dental plan complexities, ultimately supporting their oral health needs.

Mastering the Art of Dental Patient Communication: 6 Essential Skills

Target audience: All office dental team members

Effective communication is the cornerstone of successful dental practice, enabling you to engage, inform and guide patients towards optimal oral health decisions. This course unveils six critical skill sets that will transform your patient interactions, helping you capture attention, build trust and influence positive outcomes. Learn how to create meaningful connections that empower patients to make informed choices about their dental health.

This interactive course will equip you with practical strategies to optimize communication, ultimately leading to improved patient satisfaction and better oral health outcomes.

Streamline & Shine: Optimizing Inventory and Equipment Management

Target audience: Current and future practice owners and back office

This interactive session provides practical tools for you to streamline inventory and equipment management in your practice. Learn how to reduce costs and improve overall efficiency. Discover essential strategies to organize supplies effectively, implement best ordering practices, and optimize budgeting. Explore OSHA requirements for equipment maintenance, understand the impact of proper care, and develop actionable plans for assigning responsibilities.

System Implementation Is the Key to Practice Growth

Target audience: Current and future practice owners and front office administration

Implementing the proper systems will allow your office to have a smooth flow and a more productive schedule. Without systems the office runs in chaos. Your outcomes will be unpredictable because you will do things differently every time. Learn practical tools to create systems with your team to facilitate order and growth within the practice.

The Dental Plan Exit: Data-Driven Strategies for Going Out of Network

Target audience: Office managers and dentists

Considering eliminating a dental plan contract from your practice? Learn how to analyze your metrics to make an informed decision regarding your network status with dental plans. Learn how to successfully communicate a status change with your team and with your patients if you choose to exit a dental plan contract.